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4 – People First

January 31, 2018 By support

EnterpRISEing Youth 4 – People First
June, Tony, Shirley, and Adnan

Because the business design approach puts people first, we need to learn more about our customers through careful research and analysis. In this lesson, you’ll find out about two useful types of qualitative research, learn how to conduct a needs analysis, and discover how to create a persona.

Lesson Content
0% Complete 0/8 Steps
4.1 – Checking In
4.2 – Information Overload!
4.3 – Understanding Your Customers
4.4 – Ethnographic Interviews
4-03
4.5 – Needs Analysis
4.6 – Building Personas
4.7 – Check it Out
4.8 – Over to You
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